Month: December 2015

Amazon’s amazing service!

Lili Gans Uncategorized

We in Australia have given up on good service. It’s something that existed in the dim past when department stores were competitive and efficient.  I remember when a store such as David Jones ( an Australian icon) which has been around for years used to phone me the day after I made a purchase to see if I was happy with the service.

That sort of  thing no longer occurs. Nowadays,  we are grateful if a salesperson turns up and asks if we need any help.

So it really bowled me over when I had a problem downloading a book onto my kindle and filled in a request for help. The response was immediate. No sooner had I asked for help that the question was posed  “Do you want us to phone you now or in five minutes?”  I replied  now and now it was.  Someone from Amazon phoned me straightaway and explained that I need to REFRESH my kindle from time to time. She proceeded to go through the refresh process with me and fixed the problem.

The lady on the phone even sent me an email with instructions on how to refresh my kindle in the future.

That’s what I call service, amazing service,  and all credit must be given to Jeff Bezos for making Amazon super efficient.

 

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So many babies fleeing Syria. How come?

Lili Gans Politics

During World War II there were very few babies born in the war zone.  In fact, the war  population demographic is extremely small compared with the baby boom that followed.

The reason for this lower number of babies born is is obvious. First of all,  the potential fathers were away at war. The second reason is that nobody wanted to bring a child into the world during such a horrific time even when a man was around.

The third reason is that many women were starving either in the concentration camps or outside in desperate situations. The lack of food and stress made women infertile.

Which is why I wonder about the large number of babies born during the past four years in Syria. These are the babies who are being brought to Europe or drowning at sea.

If the Syrians in the Middle East are at war,  how come so many babies are born without regard as to how they will be cared for or kept safe during the war?

One Syrian man lamented the drowning of his wife and seven children on the way to Greece.  Several of his children would have been born during the current conflict in Syria. We saw this on TV the other day and it amazed me how this could occur.  Even if the Syrians spent time in refugee camps,  surely this was not the ideal place to bring babies into an uncertain future.