Just when you start to wonder if there is any good service out there,  along comes Richard at the Brother Solutions Centre.

He was was so pleasant and helpful this afternoon that I feel compelled to sing his praises. He spent a patient 40 minutes helping us set up our Brother Printer after we had a bit of a problem with a previous WiFi connection.

Methodical, kind and oh so easy to understand,  Richard should not remain an unsung hero,  so thank you Richard for your help.

How I wish there were more people like you !